Even one security breach at a boutique hotel can cause your customers to lose faith in you. Afterall, they’re trusting you with their important personal information, and they trust that it’ll be safe in your hands. There are a number of common security breaches affecting boutique hotels all over the United States and the world today, but there are ways you can avoid falling for them and leaving your information vulnerable. A few ways to avoid common security breaches at your boutique hotel are:

  • Always double-check addresses when responding or interacting with e-mail – A common way scammers craft phishing scams is by using an e-mail address that is extremely similar to individuals or organizations one would already know. They may leave out 1 letter, they may take a lowercase L and switch it with an uppercase I, or they may add in an unnoticeable extra letter like switching “Google” to “Gooogle”. Thinking you are interacting with an individual or entity you trust will make you more likely to give out sensitive information or interact with files. Double checking ensures you’re never interacting with e-mails from an untrustworthy source.
  • Don’t give out personal information over e-mail – A scammer or prospective breacher may do a very convincing job at mimicking a legitimate service, and they may use e-mail communications to solicit personal information like passwords or log-in credentials. Any legitimate source will not ask for this information via e-mail, and will prompt you to their official secured website instead.
  • Be wary of urgency – If you’ve suddenly received an e-mail from your boss or co-worker asking for sensitive information immediately, approach with extreme caution. In many instances, this can be a scammer looking for information and using urgency to their advantage; with the thought that you won’t take the time to stop and check for any red flags.
  • Check links before you click – Before clicking on any link contained in an email or other communication, make sure to take a good hard look at the URL associated with it. Hovering over the link should present a web address, and any address that looks suspect could put you at risk.

Learning how to avoid the common security breach strategies can help you to keep your information and the information of your guests safe. To learn more about keeping your boutique hotel digitally secure, contact us at OccupancySolutions.com today.