When one resident moves on, and a new resident is about to move in, what can community management teams do to ensure the smoothest possible experience? New residents want to feel like this is their home, so they're not going to like to find remnants of previous tenants. 5 things community management teams should do between residents are:

  1. Be there for the move-out inspection -- When a resident moves on, there will typically be an inspection held to make sure the residence is left in great condition. Community managers and maintenance teams should be there for this inspection with a notepad in hand. As you move about the inspection, jot down any areas that need updating, any areas that need extra cleaning, and any areas that might require a bit of sprucing up.
  2. Check utility accounts -- Moving out can be a stressful process, and through it some residents may forget to cancel utility accounts. This can be very stressful for community managers looking to get the space move-in ready for new residents. Before residents leave, ensure utility accounts have been canceled.
  3. Completely clean the space -- One of the biggest complaints from new residents is moving into a less than clean space. No one wants to move into a new residence and immediately start cleaning; they want to feel comfortable and at home. Between residents, hire a professional cleaning crew to ensure new residents are left with a clean slate.
  4. Put on a fresh coat of paint -- A fresh coat of paint on the walls can really spruce up a residence, especially when previous residents have been in the space for some time. It's one simple way to create a clean and cared for home environment.
  5. Tend to carpet -- Carpeting can get messy, worn down, and disheveled quickly. Before new residents move in, make sure to either clean or replace any carpeting that might be in your residence. This will make the space feel cleaner, smell better, and appear more inviting.

At OccupancySolutions.com, we want community management teams to make the very best impression on new residents. To learn more about what you should do before new residents move in, or how you can bring prospects to tour your community, reach out to us today.