Meet the Team Dedicated to Increasing Your Income and Reducing Your Vacancy

 Natasha Gonzalez began her career in property management  14 years ago while leasing part time in the small town of Holland, MI. Within a couple of years, she was working for other management companies under the role of leasing manager, assistant property manager, then to property manager. After developing her solid foundation, she used her professionally practiced property management and interpersonal skills to reduce vacancy, increase revenue, and maintain resident retention. While working for a company in Grand Rapids 6 years ago she became involved with the low-income tax credit housing side of property management. It was here where her passion for the industry began to flourish. Having a part in helping those in need get housed is something she is so pleased to be a part of in the work she does. She ensures management companies are staying in compliance with both the local and federal regulations for these low-income programs. Her skills spread far and wide, ranging from leasing to compliance to property management. There is no project she is not willing to at least open a conversation up to. This makes her a jack of all trades in the vast property management industry. Her impeccable “I my put clients & customers first” mentality, fine-tuned work, organization, and efficient time management skills make her an excellent property management client specialist.

Her professional goals continue to grow as she learns more about the industry through attending seminars and completing trainings and both in person and online courses to broaden her knowledge of the many aspects of both affordable and market rate housing. In 2024 she will become a Housing Credit Certified Professional, Certified Occupancy Specialist, and complete the HOTMA Comprehensive Compliance training.  

Julie Ann Guffey has been in the housing and leasing industry since 1986 when she started her career in the multi-family industry in Salt Lake City, UT as a community manager. In 1989, Mrs. Guffey moved to Arizona, where she continued her work as a manager focusing on compliance of various Affordable communities until 1998.

In 1998 Mrs. Guffey was contracted with RTC/DIC federal government as compliance agent in the State of Arizona with Phoenix Revitalization Corporation to be a Program Coordinator/Compliance Monitoring Specialist of 6,055 units. Her duties included on-site audits, desk reviews/audits, affordable housing training for on-site management with requirements based on HUD handbook 4350.3, annual billing for program fees, LURA release with title agencies reviewing and processing annual reports from properties. In addition, she drafted and presented the annual and semi-annual reports to Congress through the RTC/FDIC agency.

In 2000, Mrs. Guffey founded JAG Compliance & Consulting as the approved 3rd party Compliance Auditor for IDA bond (regulatory agreement) financed communities. Services include support and training on monitoring for compliance, training on complying with a variety of housing programs, education, and consulting on restoring, maintaining, and achieving affordable compliance. Prior and current work includes over 200 owners/management companies/non-profits, City of Phoenix IDA, Maricopa County IDA, Pima County IDA, and the City of Tucson IDA.

In 2015, Mrs. Guffey joined Occupancy Solutions as the Compliance Specialist overseeing the Compliance Solutions Department where she will provide support and training on monitoring for compliance, training on complying with a variety of housing programs, education and consulting on restoring, maintaining and achieving affordable compliance.

Colista Jensen spent 18 years managing a business, maintaining a solid track record of leadership and quality in coordinating between owners, vendors, clients, and site staff; managing system operations; keeping abreast with industry standards; developing procedure and policy manuals; staff training and support; client conflict resolution; organizing events; and assisting with marketing.

Mrs. Jensen found an interest in Affordable Housing, through her association with Emily Guffey and Julie Guffey, switching careers and joining Occupancy Solutions in January 2017 as a Compliance Specialist Assistant and working her way up to Compliance Solutions Coordinator.

Based in Michigan and providing consulting services to multi-family and affordable housing professionals nationwide. Serenity's journey in the affordable housing and leasing industry began in 2000, the following two decades have been spent serving the needs of management firms, developers, owners, and due diligence audit agencies nationwide. In 2019, Serenity joined the Occupancy Solutions team  and as her performance has shown, she is always up to date on the ever evolving affordable housing industry, providing clients with program and regulatory compliance oversight as well as tools needed to safeguard their good standing status and ensures their continued ability to provide affordable housing to low income families for years to come. 

Saule Jackunas graduated from the University of Detroit in 1994 with a BA in Public Relations and Marketing. She immediately started in the automotive project management industry managing budgets, schedules, marketing/sales, purchasing, payroll, legal matters, customer relations, plus problem resolution, collections, and much more. These skills and experiences prepared her to launch a new career path in 2004 into property management.

Ms. Jackunas has followed her interest in property management and joined Occupancy Solutions in early 2014 as the Midwest Solutions Coordinator. She has been able to take her work experiences from past roles and utilize them in a variety of ways relating to property management to create innovative and creative solutions for clients throughout the United States.